News

News

Pension Payment Update: Resolving System Issue for Affected Customers

Pension Payment Update: Resolving System Issue for Affected Customers

11/21/2024 1:58:33 PM
The National Insurance Board (NIB) wishes to inform the public, particularly our valued pensioners, that due to an unexpected issue with our insurance management system, there has been a delay in the processing of pension payouts affecting approximately 1% of pensioners, or 400 individuals. 

This delay impacts payments originally scheduled for November 19, 2024 (direct deposits), and November 21, 2024 (cheques), covering pension payouts for both the months of November and December 2024.

Those affected will be issued payments via cheque. Pensioners in New Providence may collect their cheques at NIB Headquarters on Baillou Hill Road starting Monday, November 25, 2024, at 9:00 a.m. Pensioners in the Family Islands may collect their payments at their Local Office beginning Wednesday, November 27, 2024, at 9:00 a.m. 

We sincerely apologize for any inconvenience this may have caused and thank our pensioners for their patience and understanding as we address this matter, Further updates will be posted on our website at www.nib-bahamas.com or via our official Facebook page. Inquiries regarding pension payments may be directed to 502.1882, 502.1708, 502.1718, 396.1970 or 502.1702.


Comments (0) Add Comment Add Comment
Name

Comment
Captcha
Enter the code from the picture
Early Office Closure Family Island Offices
Early Office Closure Family Island Offices
3/23/2020 10:00:35 PM
The public is advised that all local offices in Grand Bahama and the Family Islands....
THE GOVERNMENT UNEMPLOYMENT ASSISTANCE FOR COVID-19 (GOV-UEA - TOURISM PACKAGE)
THE GOVERNMENT UNEMPLOYMENT ASSISTANCE FOR COVID-19 (GOV-UEA - TOURISM PACKAGE)
3/23/2020 9:43:03 PM
The Government of The Bahamas, in collaboration with the National Insurance Board (NIB), is responding to bring financial support to self-employed Bahamians in the tourism sector whose income sources have been disrupted by COVID-19.
NIB Contribution Payment Options for Employers
NIB Contribution Payment Options for Employers
3/23/2020 3:45:28 PM
Employers have multiple options to pay their NIB Contribution payments. Select the payment option that works best for you....
NIB’s ELECTRONIC SERVICES TO SAFELY SERVE CUSTOMERS
NIB’s ELECTRONIC SERVICES TO SAFELY SERVE CUSTOMERS
3/22/2020 2:52:03 PM
All NIB Offices are operational. However, all face to face services have been suspended, with the exception of cheque payments and persons collecting cheques.
COVID-19 Connect With Us
COVID-19 Connect With Us
3/22/2020 12:09:37 PM
COVID-19 Connect with us, our staff stands ready to assist.
NIB COVID-19 Awareness Training
NIB COVID-19 Awareness Training
3/22/2020 7:19:07 AM
NIB Coronavirus Awareness Training- This video was produced to lend to the health and safety training towards "flattening the curve" of the Coronavirus spread. It is our hope that this provides NIBBERS easy and clear steps to follow within the NIB organization and within your family surroundings.