Contact

Department Phone Number Email Address
Call Center & Customer Service
 502-1500 (main line) / 225-5642 (CALL NIB)
customerservice@nib-bahamas.comclaimsltb@nib-bahamas.com
Registration and Card Services 502.1896 / 502.1694 / 502.1888 / 502.1770 / 502.1857
registration@nib-bahamas.com
Short Term Claims Department
 359.2494
claimsstb@nib-bahamas.com 
Long Term Claims Department
 502.1789 / 502.1970 / 502.1882  
Pensions Verification Department
 397.7185
verification@nib-bahamas.com
Registrant Self Service (RSS) Portal
 396.1932 / 502.1654
 registrant@nib-bahamas.com
Employer Self Service (ESS) Portal
225.5642
ess@nib-bahamas.com 
Occupational Health & Safety Unit
 502-1550 / 502-1513
ohsu@nib-bahamas.com 
Prescription Drug Plan
 Main Line: 356-2032 / Toll Free: 300-0001 Pharmacist: 502-1504 info@nibdrugplan.com 

Office
 Phone Number Contact Person
Clifford Darling Complex
P.O. Box N 7508
Baillou Hill Road, Jumbey Village
Nassau, Bahamas		 502.1500 TEL
Wulff Road Local Office
P.O. Box N 7508
Wulff Road
Nassau, Bahamas		 502.1851 TEL Henrika Humes
Acting Local Office Manager
Email Address:
hsands@nib-bahamas.com
Wulff Road Compliance
(Inspectorate)
Department
502.1538 TEL
396.1926 TEL		 Keva Johnson
Executive Officer
Email Address:
KJohnson@nib-bahamas.com
Sharhan Taylor
Executive Officer
Email Address:
STaylor@nib-bahamas.com
Fox Hill Local Office
P.O. Box N-7508
Bernard & Fox Hill Roads
Nassau, Bahamas		 502.7612 TEL Kushanna Kemp
Local Office Manager
Email Address:
kushannakemp@nib-bahamas.com
Carmichael Road Local Office
P.O. Box N 7508
Carmichael Road
Nassau, Bahamas		 502.1774 TEL Denise Adderley
Local Officer Manager
Email Address:
denise.adderley@nib-bahamas.co
Office Phone Number Contact Person
ABACO
Marsh Harbour, Abaco		 502.1500 / 225.5642 TEL
397.8178 VIBE LINE
 Coline Reckley
Assistant Manager
Email Address
coliner@nib-bahamas.com
ACKLINS
Spring Point, Acklins		 344.3140 TEL
 Jacqueline Simms
Officer-In-Charge
Email Address 
jacquelinesimms@nib-bahamas.com
ANDROS:
NICHOLL's TOWN
Nicholl's Town, Andros		 396-1911 TEL Winsome Miller
Local Office Manager
Email Address
wmiller@nib-bahamas.com
FRESH CREEK
Fresh Creek, Andros		 396-1911 TEL
 Winsome Miller
Local Office Manager
Email Address
wmiller@nib-bahamas.com
KEMP'S BAY
Kemp's Bay, Andros		 397.7186 TEL

369.4714 TEL
 Lucinda Petsch
Office Manager
Email Address
lucinda.petsch@nib-bahamas.com
MANGROVE CAY
Mangrove Cay, Andros		 397.7186 TEL

369.0029 TEL
Lucinda Petsch
Office Manager
Email Address:
lucinda.petsch@nib-bahamas.com
BIMINI
Bailey Town, Bimini		 397.8175 TEL
 Ghion Roache
Local Office Manager
Email Address
groache@nib-bahamas.com
CROOKED ISLAND:
CROOKED ISLAND
Colonel Hill, Crooked Island		 397-7161 TEL
 Beverly Pinder
Person-in-Charge
Email Address
beverley.pinder@nib-bahamas.com
BERRY ISLANDS:
BERRY ISLANDS
Bullock's Harbour, Berry Island		 397-3512 TEL Michell Gardiner
Assistant Manager
Email Address
mgardiner@nib-bahamas.com
CAT ISLAND:
CAT ISLAND
Smith's Bay, Cat Island		 397-8161 TEL
 Robert Ashe
Local Office Manager
Email Address
rashe@nib-bahamas.com
MAYAGUANA:
MAYAGUANA
Abraham's Bay, Mayaguana		 396-1982 TEL
225.2694 VIBE LINE
 Shantell Collie
Local Office Manager
Email Address
shantellC@nib-bahamas.com
ELEUTHERA:
HARBOUR ISLAND
Harbour Island, Eleuthera		 333.2132 / 333.2077 April Cartwright-Miller
Local Office Manager
Email Address
acartwright@nib-bahamas.com
SPANISH WELLS
Spanish Wells, Eleuthera		 333.4832 / 333.4074 TEL
333.4617 FAX
 Beatrice Hepburn
Local Office Manager
Email Address
bhepburn@nib-bahamas.com
NORTH ELEUTHERA
North Eleuthera, Eleuthera
 335.1373 TEL
 Beatrice Hepburn
Local Office Manager
Email Address
bhepburn@nib-bahamas.com
ROCK SOUND
Rock Sound, Eleuthera		 334.2199 / 333.2246 Cassandra Knowles
Local Office Manager
Email Address
cassandraknowles@nib-bahamas.com
GOVERNOR'S HARBOUR
Governor's Harbour, Eleuthera		 332.2132 TEL
 Cassandra Knowles
Local Office Manager
Email Address
cassandraknowles@nib-bahamas.com
EXUMA:
EXUMA
EX-29042
George Town, Exuma		 336.2531 TEL
 Camille Marshall-Moss
Assistant Manager
Email Address
camille.marshall@nib-bahamas.com
GRAND BAHAMA:
FREEPORT 
Freeport, Grand Bahama
352.7222-4 TEL
 Sheryl Rahming
Senior Manager
Email Address
SRahming@nib-bahamas.com
EIGHT MILE ROCK 
Eight Mile Rock, Grand Bahama		 348-1014/348-1019 TEL Sheryl Rahming
Senior Manager
Email Address
SRahming@nib-bahamas.com
West End
West End, Grand Bahama		  346-6033 TEL Sheryl Rahming
Senior Manager
Email Address
SRahming@nib-bahamas.com
INAGUA:
INAGUA
Matthew Town, Inagua		 396-1982 TEL
225.9767 VIBE LINE
 Shantell Collie
Local Office Manager
Email Address
shantellC@nib-bahamas.com
LONG ISLAND:
BUNCHES
Bunches, Long Island		 338.8004 TEL Lucinda Cooper-Petsch
Local Office Manager
Email Address
lucinda.petsch@nib-bahamas.com
DEADMAN'S CAY
Deadman's Cay, Long Island		 337.0334 / 337.1233 / 337.1482 Lucinda Cooper-Petsch
Local Office Manager
Email Address
lucinda.petsch@nib-bahamas.com
SAN SALVADOR
Bonefish Bay, San Salvador		 331.2271 TEL
 Dacia Smith
Officer-In-Charge
Email Address
dacia.smith@nib-bahamas.com


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