Pension Payment Update: Resolving System Issue for Affected Customers

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Pension Payment Update: Resolving System Issue for Affected Customers

11/21/2024 1:58:33 PM

The National Insurance Board (NIB) wishes to inform the public, particularly our valued pensioners, that due to an unexpected issue with our insurance management system, there has been a delay in the processing of pension payouts affecting approximately 1% of pensioners, or 400 individuals.

This delay impacts payments originally scheduled for November 19, 2024 (direct deposits), and November 21, 2024 (cheques), covering pension payouts for both the months of November and December 2024.

Those affected will be issued payments via cheque. Pensioners in New Providence may collect their cheques at NIB Headquarters on Baillou Hill Road starting Monday, November 25, 2024, at 9:00 a.m. Pensioners in the Family Islands may collect their payments at their Local Office beginning Wednesday, November 27, 2024, at 9:00 a.m.

We sincerely apologize for any inconvenience this may have caused and thank our pensioners for their patience and understanding as we address this matter, Further updates will be posted on our website at www.nib-bahamas.com or via our official Facebook page. Inquiries regarding pension payments may be directed to 502.1882, 502.1708, 502.1718, 396.1970 or 502.1702.

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NIB/BTC Business INKNOWVATION

10/24/2022 7:30:31 PM

The National Insurance Board will be a presenter at the BTC Business INKNOWVATION Small Business Conference on Friday October 28, 2022 at the Grand Hyatt, Baha Mar Resort, Nassau, Bahamas. Small businesses in attendance will have an exciting opportunity to hear about NIB’s innovative Employer Self Service (ESS) portal, designed to help employers Work Smarter, Not Harder. The ESS portal provides employers with an essential tool that makes submitting monthly Contributions Statements and payments fast and easy. Small businesses can learn about the benefits of using the Employer Self Service (ESS) portal, request a Live demonstration and sign-up on-site.