Temporary Disruption of Digital Prescriptions Processing

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Temporary Disruption of Digital Prescriptions Processing

12/1/2023 10:26:02 AM

The National Prescription Drug Plan (NPDP) is currently experiencing issues with digital processing of prescription requests for its patrons.

We are working diligently to resolve these issues.

The NPDP will continue to provide services to those most vulnerable clients, who are currently enrolled in the plan, with manual approvals.

Patrons are asked to access the pharmacy used previously for obtaining medication and to have their NPDP card (Ace Rx card) available.

The NPDP wishes to apologize and to thank its patrons for their patience while this issue is being addressed and resolved.

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