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Early Office Closure All NIB Offices
4/16/2025 3:49:09 PM
The National Insurance Board wishes to advise the public that all NIB offices will close on Thursday...
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NIB and UPO Sign 2024- 2028 Industrial Agreement, Favorable for 450 Union of Public Officers Members
4/14/2025 1:42:32 PM
The National Insurance Board (NIB) is pleased to announce the official signing of the 2024- 2028 Ind...
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Request for Proposal - General Insurance Portfolio
4/1/2025 3:19:47 PM
The National Insurance Board of The Bahamas (NIB) is seeing proposals from eligible insurance compan...
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NIB is Partnering with the Department of Inland Revenue at their Financial Symposium
3/21/2025 5:21:36 PM
We are pleased to announce that The National Insurance Board of The Bahamas (NIB) is partnering with...
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Public Notice - Temporary Office Closure - San Salvador Local Office
1/29/2025 4:10:57 PM
The National Insurance Board wishes to advise the public that the San Salvador Local Office will CLO...
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NIB Responds to Potential National Sick-Out, Reaffirms Commitment to Service and Negotiations
1/12/2025 9:10:09 PM
The National Insurance Board (NIB) has been informed of a potential national sick-out involving members of the Union of Public Officers (UPO) over the next three days as a result of stalled negotiations. It is always our goal to reach a fair and mutually beneficial agreement with our valued employees, and we remain committed to that goal. Our priority is the sustainability of the Fund.
We are pleased to announce that we have successfully concluded negotiation with the Public Managers Union (“PMU”) and will this week sign a five-year agreement with PMU. We thank the PMU for its continued support and look forward to working shoulder to shoulder with them.
We remain optimistic that a resolution is within reach with UPO and look forward to the next steps in the negotiation process. The only matter outstanding between UPO and NIB is a financial matter pertaining to the fifth year of the proposed industrial agreement. We firmly believe that good faith negotiations remain the best path forward. We met with UPO early last week where we discussed probable resolution and as late of Thursday past, we reached out to UPO to discuss a probable resolution to the issue in dispute but have not received a reply.
We encourage the Union of Public Officers to return to the table with the same commitment to collaboration and mutual respect that has characterized our discussions thus far.
We assure the public that NIB has proactively taken steps to minimize any disruptions and to ensure that essential services continue for those who rely on NIB in their times of need. Business operations will remain open as usual, from 9:00 a.m. to 5:00 p.m., at all offices across The Bahamas. To reduce delays, customers are encouraged to:
- Utilize drop boxes at Local Offices wherever possible
- Access online services, including:
The EzRenew portal for card renewals
The ESS portal and C10 mobile app for contribution payments
Email departments directly for additional assistance:-
Registration: registration@nib-bahamas.com
Compliance: compliance@nib-bahamas.com
ESS inquiries: ess@nib-bahamas.com
Verification: verification@nib-bahamas.com
Customer Service: customerservice@nib-bahamas.com
Occupational Health and Safety Unit: ohsu@nib-bahamas.com
We assure our customers that all efforts are being made to reduce disruptions in service.
For continuous updates, please visit our website at nib-bahamas.com or follow us on Facebook and Instagram.
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NIB Pilots Online Portal for Employers
10/30/2019 8:33:51 AM
On October 7 of this year, the National Insurance Board (NIB) celebrated 45 years of social security administration in The Bahamas.Throughout its history, the Board has improved its service delivery by introducing innovative and convenient products and services to thousands of workers and employers who participate in the social security programme.
Abaco Office Reopen
10/28/2019 2:38:22 PM
The National Insurance Board is please to announce that our Abaco office is open to the public for half days until our systems are fully restored.
The National Insurance Board Continuing to Work with Staff Union While Improving Efficiency and Managing Administrative Costs
10/28/2019 1:43:10 PM
The National Insurance Board Continuing to Work with Staff Union While Improving Efficiency and Managing Administrative Costs The National Insurance Board continues to cooperate in good faith with its staff union, the Union of Public Officers (UPO), to assist the Ministry of the Public Service and National Insurance to conclude negotiations on the new Industrial Agreement in an environment where the Board has to improve its efficiency targets and better manage administrative costs.
NIB Celebrated 45 Years of Social Security Administration in The Bahamas
10/26/2019 1:22:33 AM
On October 7, 2019, the National Insurance Board celebrated 45 years of social security administration in The Bahamas. To commemorate this milestone, NIB has planned a number of community outreach and staff activities. The Board kicked off the celebrations by observing Customer Appreciation Day on October 17th at its offices throughout The Bahamas.
NIB staff visited 13 Senior Homes in New Providence
10/25/2019 3:22:19 AM
As a part of the National Insurance Board’s 45th anniversary celebrations, NIB staff visited 13 Senior Homes in New Providence, Grand Bahama and Andros. Staff members volunteered
Press Statement - Disruption
10/23/2019 4:22:09 PM
The National Insurance Board (NIB) apologizes to its customers for any disruption in services on Wednesday 23rd October, 2019 experienced at its offices between 10:00 a.m. and 10:15 a.m. when many of its staff members gathered during their tea break to assert grievances with the progress of Industrial Agreement negotiations.
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