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NIB Responds to Potential National Sick-Out, Reaffirms Commitment to Service and Negotiations
1/12/2025 9:10:09 PM
The National Insurance Board (NIB) has been informed of a potential national sick-out involving members of the Union of Public Officers (UPO) over the next three days as a result of stalled negotiations. It is always our goal to reach a fair and mutually beneficial agreement with our valued employees, and we remain committed to that goal. Our priority is the sustainability of the Fund.
We are pleased to announce that we have successfully concluded negotiation with the Public Managers Union (“PMU”) and will this week sign a five-year agreement with PMU. We thank the PMU for its continued support and look forward to working shoulder to shoulder with them.
We remain optimistic that a resolution is within reach with UPO and look forward to the next steps in the negotiation process. The only matter outstanding between UPO and NIB is a financial matter pertaining to the fifth year of the proposed industrial agreement. We firmly believe that good faith negotiations remain the best path forward. We met with UPO early last week where we discussed probable resolution and as late of Thursday past, we reached out to UPO to discuss a probable resolution to the issue in dispute but have not received a reply.
We encourage the Union of Public Officers to return to the table with the same commitment to collaboration and mutual respect that has characterized our discussions thus far.
We assure the public that NIB has proactively taken steps to minimize any disruptions and to ensure that essential services continue for those who rely on NIB in their times of need. Business operations will remain open as usual, from 9:00 a.m. to 5:00 p.m., at all offices across The Bahamas. To reduce delays, customers are encouraged to:
- Utilize drop boxes at Local Offices wherever possible
- Access online services, including:
The EzRenew portal for card renewals
The ESS portal and C10 mobile app for contribution payments
Email departments directly for additional assistance:-
Registration: registration@nib-bahamas.com
Compliance: compliance@nib-bahamas.com
ESS inquiries: ess@nib-bahamas.com
Verification: verification@nib-bahamas.com
Customer Service: customerservice@nib-bahamas.com
Occupational Health and Safety Unit: ohsu@nib-bahamas.com
We assure our customers that all efforts are being made to reduce disruptions in service.
For continuous updates, please visit our website at nib-bahamas.com or follow us on Facebook and Instagram.
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Online & Electronic Services
8/6/2020 10:54:56 AM
The public is reminded that NIB has suspended all face to face transactions with the exception of cheque collection.
Millions Paid in Assistance as Government Rolls-out GovUEBex Programme
7/30/2020 11:54:01 AM
Millions in unemployment assistance payments continue to flow as the Government and its partners streamline the implementation processes of the Government Unemployment Extension programme (GovUEBex). Since the National Insurance Board (NIB) launched its new online portal to administer the Programme, approximately $8.7 million in assistance has been disbursed to about 18,000 Bahamian workers.
First Payment Cycle for the GovUEBex programme
7/22/2020 2:26:25 PM
The first payment cycle for the GovUEBex programme will be processed on Thursday, July 23, 2020 for the 14,002 eligible persons who have registered on the new portal. Funds will be available on recipients’ bank accounts within 1-3 days.
GovUEBex PROGRAMME EXPANDS TO INCLUDE MORE ELIGIBLE PERSONS
7/21/2020 3:43:44 PM
The National Insurance Board, after consultation with the Ministry of Finance, is pleased to advise that the Government Unemployment Extension Programme will be extended to persons whose last day at work was Friday 13 March, 2020.
Press Statement - NIB WILL LAUNCH NEW ONLINE PORTAL
7/17/2020 11:45:02 AM
On Monday, July 20, 2020 The National Insurance Board (NIB) will launch a new online portal for eligible individuals to register for the Government-Funded Unemployment Benefit Extension Programme (GovUEBex).
2020 Biennial Adjustments
7/1/2020 9:48:51 PM
The amendments made to the National Insurance Act in 2010 introduced automatic biennial adjustments to pensions, grants and the wage ceiling. The adjustment to pensions and grants is based on the change in the retail price index in the two previous calendar years prior to the adjustment year.
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