News

News

NIB Responds to Potential National Sick-Out, Reaffirms Commitment to Service and Negotiations

NIB Responds to Potential National Sick-Out, Reaffirms Commitment to Service and Negotiations

1/12/2025 9:10:09 PM

The National Insurance Board (NIB) has been informed of a potential national sick-out involving members of the Union of Public Officers (UPO) over the next three days as a result of stalled negotiations. It is always our goal to reach a fair and mutually beneficial agreement with our valued employees, and we remain committed to that goal. Our priority is the sustainability of the Fund.

We are pleased to announce that we have successfully concluded negotiation with the Public Managers Union (“PMU”) and will this week sign a five-year agreement with PMU. We thank the PMU for its continued support and look forward to working shoulder to shoulder with them.

We remain optimistic that a resolution is within reach with UPO and look forward to the next steps in the negotiation process. The only matter outstanding between UPO and NIB is a financial matter pertaining to the fifth year of the proposed industrial agreement. We firmly believe that good faith negotiations remain the best path forward. We met with UPO early last week where we discussed probable resolution and as late of Thursday past, we reached out to UPO to discuss a probable resolution to the issue in dispute but have not received a reply.

We encourage the Union of Public Officers to return to the table with the same commitment to collaboration and mutual respect that has characterized our discussions thus far.

We assure the public that NIB has proactively taken steps to minimize any disruptions and to ensure that essential services continue for those who rely on NIB in their times of need. Business operations will remain open as usual, from 9:00 a.m. to 5:00 p.m., at all offices across The Bahamas. To reduce delays, customers are encouraged to:

  • - Utilize drop boxes at Local Offices wherever possible
  • - Access online services, including:
  •      The EzRenew portal for card renewals
  •      The ESS portal and C10 mobile app for contribution payments
  •      Email departments directly for additional assistance:-
  1. Registration: registration@nib-bahamas.com
  2. Compliance: compliance@nib-bahamas.com
  3. ESS inquiries: ess@nib-bahamas.com
  4. Verification: verification@nib-bahamas.com
  5. Customer Service: customerservice@nib-bahamas.com
  6. Occupational Health and Safety Unit: ohsu@nib-bahamas.com
We assure our customers that all efforts are being made to reduce disruptions in service.

For continuous updates, please visit our website at nib-bahamas.com or follow us on Facebook and Instagram.

-END-
Comments (0) Add Comment Add Comment
Name

Comment
Captcha
Enter the code from the picture
NAMING CEREMONY OF THE ORVILLE A. TURNQUEST BUILDING
NAMING CEREMONY OF THE ORVILLE A. TURNQUEST BUILDING
3/25/2021 11:29:56 AM
Board Members, along with senior officials of NIB attended a ceremony to name the National Security Building on John F. Kennedy Drive on Monday February 22, 2021.
VIDEO - NIB Unsung Hero - Tami Francis
VIDEO - NIB Unsung Hero - Tami Francis
2/12/2021 4:50:33 PM
The National Insurance Board salutes unsung hero Tami Francis.
VIDEO - NIB unsung Hero - Quincy Arthur
VIDEO - NIB unsung Hero - Quincy Arthur
2/11/2021 10:24:43 PM
The National Insurance Board salutes unsung hero Quincy Arthur.
VIDEO - NIB Unsung Hero Lawrencine Knowles
VIDEO - NIB Unsung Hero Lawrencine Knowles
1/25/2021 5:06:02 PM
The National Insurance Board salutes unsung hero Lawrencine Knowles.
VIDEO - NIB Unsung Heroes Chairman Troy Smith
VIDEO - NIB Unsung Heroes Chairman Troy Smith
1/25/2021 3:35:17 PM
NIB Chairman Troy Smith salutes the unsung heroes of the National Insurance Board.
NIB Launches Training Course for Claims Officer Hopefuls
NIB Launches Training Course for Claims Officer Hopefuls
1/13/2021 12:25:20 PM
January 13, 2021 - NIB has launched an 8-week training programme for external candidates who were selected for the 2021 Claims Officer training programme. Over the next 8 weeks, the candidates, who come from diverse career backgrounds, will learn the National Insurance legislation, claims processing, mathematics techniques and the NIB computer system. The competitive course features a number of examinations, which must be passed in order to be chosen for the available slots for claims officers. The candidates will be exposed to the claims processes for both long-term (i.e. retirement, invalidity, disablement and survivors) and short-term (i.e. unemployment, industrial, maternity, funeral and sickness) benefits and assistances. At the opening session, NIB Director, Dr. Nicola Virgill-Rolle wished the candidates every success in this course.