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Freeport Local Office Customer Appreciation Day Kicks Off NIB’s Road to 50th Anniversary Events

Freeport Local Office Customer Appreciation Day Kicks Off NIB’s Road to 50th Anniversary Events

10/18/2023 10:55:54 PM
October 2, 2023 - The National Insurance Board (NIB) kicks off its 49th Anniversary celebrations with a Customer Appreciation day held at the sub-office in Freeport, Grand Bahama. The traditional cake cutting ceremony this year held special significance as 49-year-old staff member Ms. Robertha Fischbacher presented the first piece of cake to 50-year-old customer Ms. Nerissa Russell; symbolizing NIB’s strategic focus to enhance service delivery moving into its Golden Jubilee.

Highlighted throughout the day were two innovative solutions available to improve customer service – the Employer Self Service portal designed to make paying contributions and submitting contribution payments easier for Employers and the Registrant Self Service portal, which gives workers online access to check their contribution status.

Public Relations officer for the NIB, Tonique Williams, said that NIB has so much to showcase over the next 12 months with a series of events, initiatives and innovations to touch all stakeholders. For more information, visit the NIB website at nib-bahamas.com or NIB’s Instagram and Facebook pages.
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Bahamas Weekly Article - Phase I of National Prescription Drug Plan
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Gregory Collie Gets NIB Directors Award
Last year, staff of the National Insurance Board (NIB) embraced the slogan “Excellent Customer Care Starts With ME!” At NIB’s 2010 Leaders Conference, held on Paradise Island in January, Director Algernon Cargill told leaders that the focus of this excellent care must not be limited to the external customer, but should be directed to the internal customers as well. To demonstrate his administration’s commitment to promoting the wellbeing of the internal customer – NIB staff – he announced a number of initiatives, including the establishment of a “Director’s Award” which would annually honor those individuals whose outstanding achievements, dedication, leadership, customer service and expertise would have made a significant impact on the organization and its mission over the previous year.
NIB STAFF BRIEFED ON NATIONAL PRESCRIPTION DRUG PLAN
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The National Insurance Board (NIB) wishes to address and correct “facts” advanced by the Nassau Institute in a letter to the Editor, published in the Nassau Guardian of Saturday, September 19, 2009, and referenced in a Tribune article on September 21, 2009. In that letter, the Nassau Institute incorrectly suggested that National Insurance is proposing an 84.1% increase in taxes
On September 2, 2009, Prime Minister the Right Honourable Hubert Ingraham, tabled in the House of Assembly the report of the 8th Actuarial Review of the National Insurance Fund, which was completed and formally presented to Government in 2008. The Report, which covers a review period from January 2002 to December 2006, gives a comprehensive assessment of the current and future finances of the National Insurance Fund, and reviews the state of the country’s primary social security system from a social standpoint, assessing the adequacy and relevance of the level of benefits now offered. The Review, like all others prior to it, makes recommendations designed to strengthen both the social and financial aspects of the Fund to ensure that National Insurance is able to meet its obligations well into the future. It takes a historical look at past trends and experiences as well as makes financial forecasts for the future. Demographic and financial projections up to 2066 have been presented.
A “business person in Fox Hill” suggested in a letter to the Editor (What’s Going on at NIB? – Tribune 23/09), that with the recent move of Inspectors from the National Insurance Board’s Fox Hill Local Office to its Jumbey Village Local Office in the Clifford Darling Complex, the Board’s operations in Fox Hill will close down. According to Greg Collie, Senior Manager for Compliance with responsibility for the Inspectorate, nothing could be further from the truth. He said the Fox Hill Local Office is not closing down.