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Feedback metrics and more traditional deata helped the National Insurance board of The Bahamas commit to customer service.

In connection with its National Prescription Drug Programme (NPDP), the National Insurance Board has had another star added to its crown in a year that has already recorded a number of outstanding successes for the Board. NIB has been named a Laureate in the 2011 Computerworld Honors Programme and is being considered for a second even more celebrated honour. The achievements of NIB and other 2011 Laureates will be recognized publicly on Monday, June 20 at a black tie awards ceremony and gala celebration at the Andrew W. Mellon Auditorium in Washington, DC. Raymond Wells, Deputy Director, Information Technology will represent NIB at the 2011 event.

For the information of affected persons and the general public, the National Insurance Board wishes to advise that implementation of the July 2010 amendments to the National Insurance Contributions Regulations relative to hotel/hospitality workers, and Pensionable Civil Servants will no longer happen on July 1, 2011, as previously announced; the amendments are now scheduled to take effect on July 1, 2013. These two amendments will be the last of a package of changes, approved by Parliament last year, to take effect. They are aimed at providing better coverage to more workers of the country.

Higher Insurable Wage Ceiling Contributions (for both the employer and the employee) in respect of the employee who makes more than $400 per week has increased. While the rate of contributions remains the same, the new wage ceiling is $500 per week/$2,167 per month. For weekly paid persons, the first salary deduction at the higher rate will be for the pay period in which January 3 falls.