News

News

NIB Responds to Potential National Sick-Out, Reaffirms Commitment to Service and Negotiations

NIB Responds to Potential National Sick-Out, Reaffirms Commitment to Service and Negotiations

1/12/2025 9:10:09 PM

The National Insurance Board (NIB) has been informed of a potential national sick-out involving members of the Union of Public Officers (UPO) over the next three days as a result of stalled negotiations. It is always our goal to reach a fair and mutually beneficial agreement with our valued employees, and we remain committed to that goal. Our priority is the sustainability of the Fund.

We are pleased to announce that we have successfully concluded negotiation with the Public Managers Union (“PMU”) and will this week sign a five-year agreement with PMU. We thank the PMU for its continued support and look forward to working shoulder to shoulder with them.

We remain optimistic that a resolution is within reach with UPO and look forward to the next steps in the negotiation process. The only matter outstanding between UPO and NIB is a financial matter pertaining to the fifth year of the proposed industrial agreement. We firmly believe that good faith negotiations remain the best path forward. We met with UPO early last week where we discussed probable resolution and as late of Thursday past, we reached out to UPO to discuss a probable resolution to the issue in dispute but have not received a reply.

We encourage the Union of Public Officers to return to the table with the same commitment to collaboration and mutual respect that has characterized our discussions thus far.

We assure the public that NIB has proactively taken steps to minimize any disruptions and to ensure that essential services continue for those who rely on NIB in their times of need. Business operations will remain open as usual, from 9:00 a.m. to 5:00 p.m., at all offices across The Bahamas. To reduce delays, customers are encouraged to:

  • - Utilize drop boxes at Local Offices wherever possible
  • - Access online services, including:
  •      The EzRenew portal for card renewals
  •      The ESS portal and C10 mobile app for contribution payments
  •      Email departments directly for additional assistance:-
  1. Registration: registration@nib-bahamas.com
  2. Compliance: compliance@nib-bahamas.com
  3. ESS inquiries: ess@nib-bahamas.com
  4. Verification: verification@nib-bahamas.com
  5. Customer Service: customerservice@nib-bahamas.com
  6. Occupational Health and Safety Unit: ohsu@nib-bahamas.com
We assure our customers that all efforts are being made to reduce disruptions in service.

For continuous updates, please visit our website at nib-bahamas.com or follow us on Facebook and Instagram.

-END-
Comments (0) Add Comment Add Comment
Name

Comment
Captcha
Enter the code from the picture
NIB ACTIVATES ORANGE ALERT STAGE IN COVID-19 BUSINESS CONTINUITY PLAN
NIB ACTIVATES ORANGE ALERT STAGE IN COVID-19 BUSINESS CONTINUITY PLAN
3/18/2020 9:39:31 AM
The National Insurance Board (NIB) has activated its Business Continuity Plan (BCP) to address potential business disruptions, which may come as a result of COVID-19. NIB has been in contact with the National Coordinating Committee to ensure that the necessary actions are consistent with the national response.
National Insurance and Coronavirus/COVID-19
National Insurance and Coronavirus/COVID-19
3/17/2020 2:11:22 PM
How National Insurance provides for workers when income is suspended due to the Coronavirus/COVID-19 pandemic
The National Insurance Board Statement on COVID-19
The National Insurance Board Statement on COVID-19
3/16/2020 10:00:00 AM
The National Insurance Board (NIB) has activated its Business Continuity Plan (BCP) to address the potential for business disruptions which may come as a result of COVID 19 and to ensure the safety and health of our staff and customers.NIB is in contact with the National
Drop Box Payment
Drop Box Payment
3/16/2020 10:00:00 AM
Employers can now take advantage of NIB’s drop box for contribution payments by cheque at NIB Headquarters, Baillou Hill Road; Carmichael Road local office and Cable Beach Post Office.
NIB CLARIFIES ITS SMART CARD RENEWAL PROCESS AND WEB SERVICES
NIB CLARIFIES ITS SMART CARD RENEWAL PROCESS AND WEB SERVICES
3/12/2020 8:40:44 AM
The National Insurance Board introduced a new renewal decal system in late 2019 to extend the life of the existing smart cards which at the time of issuance had a 5-year expiration, and in anticipation of changes to the card as part of the Strategic Plan to include a payment mechanism. The new approach resulted in reduced administrative expenses, which is a key priority of the Board.
Extended Unemployment Benefit to Assist Displaced Workers in Grand Bahama and Abaco
Extended Unemployment Benefit to Assist Displaced Workers in Grand Bahama and Abaco
2/27/2020 4:00:54 PM
The Government of The Bahamas has approved the extension of the Unemployment Benefit (UEB) to assist workers in Grand Bahama and Abaco who became unemployed as a result of Hurricane Dorian.