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Freeport Local Office Customer Appreciation Day Kicks Off NIB’s Road to 50th Anniversary Events

Freeport Local Office Customer Appreciation Day Kicks Off NIB’s Road to 50th Anniversary Events

10/18/2023 10:55:54 PM
October 2, 2023 - The National Insurance Board (NIB) kicks off its 49th Anniversary celebrations with a Customer Appreciation day held at the sub-office in Freeport, Grand Bahama. The traditional cake cutting ceremony this year held special significance as 49-year-old staff member Ms. Robertha Fischbacher presented the first piece of cake to 50-year-old customer Ms. Nerissa Russell; symbolizing NIB’s strategic focus to enhance service delivery moving into its Golden Jubilee.

Highlighted throughout the day were two innovative solutions available to improve customer service – the Employer Self Service portal designed to make paying contributions and submitting contribution payments easier for Employers and the Registrant Self Service portal, which gives workers online access to check their contribution status.

Public Relations officer for the NIB, Tonique Williams, said that NIB has so much to showcase over the next 12 months with a series of events, initiatives and innovations to touch all stakeholders. For more information, visit the NIB website at nib-bahamas.com or NIB’s Instagram and Facebook pages.
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Feedback metrics and more traditional deata helped the National Insurance board of The Bahamas commit to customer service.
NIB Computer World Honors
6/16/2011 6:13:00 AM
In connection with its National Prescription Drug Programme (NPDP), the National Insurance Board has had another star added to its crown in a year that has already recorded a number of outstanding successes for the Board. NIB has been named a Laureate in the 2011 Computerworld Honors Programme and is being considered for a second even more celebrated honour. The achievements of NIB and other 2011 Laureates will be recognized publicly on Monday, June 20 at a black tie awards ceremony and gala celebration at the Andrew W. Mellon Auditorium in Washington, DC. Raymond Wells, Deputy Director, Information Technology will represent NIB at the 2011 event.
For the information of affected persons and the general public, the National Insurance Board wishes to advise that implementation of the July 2010 amendments to the National Insurance Contributions Regulations relative to hotel/hospitality workers, and Pensionable Civil Servants will no longer happen on July 1, 2011, as previously announced; the amendments are now scheduled to take effect on July 1, 2013. These two amendments will be the last of a package of changes, approved by Parliament last year, to take effect. They are aimed at providing better coverage to more workers of the country.