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Public Notice – Temporary Office Closure – Due to the effects of Hurricane MelissaOctober 28, 2025The National Insurance Board wishes to advise the public that due to the effects of Hurricane Melissa, and on advisement from the Department of Meteorology, the following offices CLOSED on Tuesday, October 28, 2025 at 1:00 p.m.Read More...
PUBLIC NOTICE – PRESCRIPTION REFILLSOctober 28, 2025The National Prescription Drug Plan (NPDP) wishes to advise that due to Hurricane Melissa, beneficiaries in the following islands can get a two-week supply of their medications refilled:Read More...
An Important Update Regarding the NIB October 2025 Pension PaymentOctober 18, 2025The National Insurance Board (NIB) sincerely apologizes for the delay in the deposit of your October 2025 pension payment, which was expected on Friday, October 17, 2025.Read More...
The Appeals Process
NIB has an appeals provision for claimants and contributors when, in their opinion, the Board makes unfavorable decisions regarding them. This provision allows individuals to take decisive action which could ultimately change or rescind decisions of the Board; it is comprised of three processes.
Firstly, there is a process that deals with contributions and classifications of insured persons. Such cases are heard by a committee of the Board of Directors.
The second process involves an Appeals Tribunal, where any question relating to benefit or assistance is decided. The Tribunal is a tri-partite body, made up of a lawyer as its chairperson, one member to represent the employee’s interest, and the other to represent the employer’s interest. Members of the Tribunal are independent citizens of The Bahamas.
The third process is for medical appeals. In this process, medical questions are determined by a Medical Referee, who is chosen from a panel of medical practitioners from the community.
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