This triennium was both a difficult and a stimulating time for NIB. Major achievements occurring during this period included:

• Establishing, expanding and relocating Regional Offices on New Providence - Fox Hill; Abaco - Cooper’s Town; Grand Bahama - Eight Mile Rock, High Rock and West End.
• Construction began/was planned for four (4) additional community Health Clinics in Abaco - Cooper’s Town; Andros - Kemp’s Bay; Bimini and San Salvador.
• The hosting by the National Insurance Board of the Sixth American Regional Conference of the ISSA on Paradise Island, April, 1994.
• Recognition of the Public Manager’s Union - the Bargaining Agent for NIB’s Middle Management Cadre in 1993. The Union successfully held its First Annual General Meeting in July, 1994, and successfully concluded negotiations for a new industrial agreement in January, 1995.
• National Insurance entered the 100-Day Challenge competition in May, 1994, and was declared the overall winner some 50 days later in August, 1994. This competition resulted in significant improvements in two specific areas:
  • Short-Term Benefit processing; and
  • Telephone response time.