Latest News
Public Notice: Temporary Office Closure – Freeport Local OfficeJuly 23, 2025The National Insurance Board wishes to advise the public that due to electrical issues, the Freeport Local Office will CLOSE at 3:00 pm today. All efforts are being undertaken to resolve this matter. Read More...
Renew Your NIB Card Online With Ease!July 18, 2025NIB Card - EzRENEW - Log on to www.nibonline.nib-bahamas.comRead More...
Public Notice – Public Service Announcement – Uncollected NIB CardsJuly 18, 2025The National Insurance Board (NIB) advises that many new and renewed NIB cards remain uncollected at local offices throughout The Bahamas. Read More...
Contact
| Department | Phone Number | Email Address |
|---|---|---|
| Call Center & Customer Service |
502-1500 (main line) / 225-5642 (CALL NIB) | customerservice@nib-bahamas.com claimsltb@nib-bahamas.com |
| Registration and Card Services | 502.1896 / 502.1694 / 502.1888 / 502.1770 / 502.1857 | registration@nib-bahamas.com |
| Short Term Claims Department |
359.2494 | claimsstb@nib-bahamas.com |
| Long Term Claims Department |
502.1789 / 502.1970 / 502.1882 | |
| Pensions Verification Department |
397.7185 | verification@nib-bahamas.com |
| Registrant Self Service (RSS) Portal |
396.1932 / 502.1654 | registrant@nib-bahamas.com |
| Employer Self Service (ESS) Portal |
225.5642 | ess@nib-bahamas.com |
| Occupational Health & Safety Unit |
502-1550 / 502-1513 | ohsu@nib-bahamas.com |
| Prescription Drug Plan |
Main Line: 356-2032 / Toll Free: 300-0001 Pharmacist: 502-1504 | info@nibdrugplan.com |
| Office |
Phone Number | Contact Person |
|---|---|---|
| Clifford Darling Complex P.O. Box N 7508 Baillou Hill Road, Jumbey Village Nassau, Bahamas |
502.1500 TEL | |
| Wulff Road Local Office P.O. Box N 7508 Wulff Road Nassau, Bahamas |
502.1851 TEL | Henrika Humes Acting Local Office Manager Email Address: hsands@nib-bahamas.com |
| Wulff Road Compliance (Inspectorate) Department |
502.1538 TEL 396.1926 TEL |
Keva Johnson Executive Officer Email Address: KJohnson@nib-bahamas.com Sharhan Taylor Executive Officer Email Address: STaylor@nib-bahamas.com |
| Fox Hill Local Office P.O. Box N-7508 Bernard & Fox Hill Roads Nassau, Bahamas |
502.7612 TEL | Kushanna Kemp Local Office Manager Email Address: kushannakemp@nib-bahamas.com |
| Carmichael Road Local Office P.O. Box N 7508 Carmichael Road Nassau, Bahamas |
502.1774 TEL | Denise Adderley Local Officer Manager Email Address: denise.adderley@nib-bahamas.co |
| Office | Phone Number | Contact Person |
|---|---|---|
| ABACO Marsh Harbour, Abaco |
502.1500 / 225.5642 TEL 397.8178 VIBE LINE |
Coline Reckley Assistant Manager Email Address coliner@nib-bahamas.com |
| ACKLINS Spring Point, Acklins |
344.3140 TEL |
Jacqueline Simms Officer-In-Charge Email Address jacquelinesimms@nib-bahamas.com |
| ANDROS: | ||
| NICHOLL's TOWN Nicholl's Town, Andros |
396-1911 TEL | Winsome Miller Local Office Manager Email Address wmiller@nib-bahamas.com |
| FRESH CREEK Fresh Creek, Andros |
396-1911 TEL |
Winsome Miller Local Office Manager Email Address wmiller@nib-bahamas.com |
| KEMP'S BAY Kemp's Bay, Andros |
397.7186 TEL 369.4714 TEL |
Lucinda Petsch Office Manager Email Address lucinda.petsch@nib-bahamas.com |
| MANGROVE CAY Mangrove Cay, Andros |
397.7186 TEL 369.0029 TEL |
Lucinda Petsch Office Manager Email Address: lucinda.petsch@nib-bahamas.com |
| BIMINI Bailey Town, Bimini |
397.8175 TEL |
Ghion Roache Local Office Manager Email Address groache@nib-bahamas.com |
| CROOKED ISLAND: | ||
| CROOKED ISLAND Colonel Hill, Crooked Island |
397-7161 TEL |
Beverly Pinder Person-in-Charge Email Address beverley.pinder@nib-bahamas.com |
| BERRY ISLANDS: | ||
| BERRY ISLANDS Bullock's Harbour, Berry Island |
397-3512 TEL | Michell Gardiner Assistant Manager Email Address mgardiner@nib-bahamas.com |
| CAT ISLAND: | ||
| CAT ISLAND Smith's Bay, Cat Island |
397-8161 TEL |
Robert Ashe Local Office Manager Email Address rashe@nib-bahamas.com |
| MAYAGUANA: | ||
| MAYAGUANA Abraham's Bay, Mayaguana |
396-1982 TEL 225.2694 VIBE LINE |
Shantell Collie Local Office Manager Email Address shantellC@nib-bahamas.com |
| ELEUTHERA: | ||
| HARBOUR ISLAND Harbour Island, Eleuthera |
333.2132 / 333.2077 | April Cartwright-Miller Local Office Manager Email Address acartwright@nib-bahamas.com |
| SPANISH WELLS Spanish Wells, Eleuthera |
333.4832 / 333.4074 TEL 333.4617 FAX |
April Cartwright-Miller Local Office Manager Email Address acartwright@nib-bahamas.com |
| NORTH ELEUTHERA North Eleuthera, Eleuthera |
335.1373 TEL |
April Cartwright-Miller Local Office Manager Email Address acartwright@nib-bahamas.com |
| ROCK SOUND Rock Sound, Eleuthera |
334.2199 / 333.2246 | Cassandra Knowles Local Office Manager Email Address cassandraknowles@nib-bahamas.com |
| GOVERNOR'S HARBOUR Governor's Harbour, Eleuthera |
332.2132 TEL |
Cassandra Knowles Local Office Manager Email Address cassandraknowles@nib-bahamas.com |
| EXUMA: | ||
| EXUMA EX-29042 George Town, Exuma |
336.2531 TEL |
Camille Marshall-Moss Assistant Manager Email Address camille.marshall@nib-bahamas.com |
| GRAND BAHAMA: | ||
| FREEPORT Freeport, Grand Bahama |
352.7222-4 TEL |
Sheryl Rahming Senior Manager Email Address SRahming@nib-bahamas.com |
| EIGHT MILE ROCK Eight Mile Rock, Grand Bahama |
348-1014/348-1019 TEL | Sheryl Rahming Senior Manager Email Address SRahming@nib-bahamas.com |
| West End West End, Grand Bahama |
346-6033 TEL | Sheryl Rahming Senior Manager Email Address SRahming@nib-bahamas.com |
| INAGUA: | ||
| INAGUA Matthew Town, Inagua |
396-1982 TEL 225.9767 VIBE LINE |
Shantell Collie Local Office Manager Email Address shantellC@nib-bahamas.com |
| LONG ISLAND: | ||
| BUNCHES Bunches, Long Island |
338.8004 TEL | Lucinda Cooper-Petsch Local Office Manager Email Address lucinda.petsch@nib-bahamas.com |
| DEADMAN'S CAY Deadman's Cay, Long Island |
337.0334 / 337.1233 / 337.1482 | Lucinda Cooper-Petsch Local Office Manager Email Address lucinda.petsch@nib-bahamas.com |
| SAN SALVADOR Bonefish Bay, San Salvador |
331.2271 TEL |
Dacia Smith Officer-In-Charge Email Address dacia.smith@nib-bahamas.com |
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