Latest News
Vacancy Notice – Senior Manager (Public Affairs and Communications) Public Affairs & Communications DepartmentOctober 31, 2025Applications are invited from suitably qualified candidates for the position of Senior Manager (Public Affairs and Communications), Public Affairs & Communications Department.Read More...
Public Notice – Temporary Office Closure – Due to the effects of Hurricane MelissaOctober 28, 2025The National Insurance Board wishes to advise the public that due to the effects of Hurricane Melissa, and on advisement from the Department of Meteorology, the following offices CLOSED on Tuesday, October 28, 2025 at 1:00 p.m.Read More...
PUBLIC NOTICE – PRESCRIPTION REFILLSOctober 28, 2025The National Prescription Drug Plan (NPDP) wishes to advise that due to Hurricane Melissa, beneficiaries in the following islands can get a two-week supply of their medications refilled:Read More...
Contact
| Department | Phone Number | Email Address |
|---|---|---|
| Call Center & Customer Service |
502-1500 (main line) / 225-5642 (CALL NIB) | customerservice@nib-bahamas.com claimsltb@nib-bahamas.com |
| Registration and Card Services | 502.1896 / 502.1694 / 502.1888 / 502.1770 / 502.1857 | registration@nib-bahamas.com |
| Short Term Claims Department |
359.2494 | claimsstb@nib-bahamas.com |
| Long Term Claims Department |
502.1789 / 502.1970 / 502.1882 | |
| Pensions Verification Department |
397.7185 | verification@nib-bahamas.com |
| Registrant Self Service (RSS) Portal |
396.1932 / 502.1654 | registrant@nib-bahamas.com |
| Employer Self Service (ESS) Portal |
225.5642 | ess@nib-bahamas.com |
| Occupational Health & Safety Unit |
502-1550 / 502-1513 | ohsu@nib-bahamas.com |
| Prescription Drug Plan |
Main Line: 356-2032 / Toll Free: 300-0001 Pharmacist: 502-1504 | info@nibdrugplan.com |
| Office |
Phone Number | Contact Person |
|---|---|---|
| Clifford Darling Complex P.O. Box N 7508 Baillou Hill Road, Jumbey Village Nassau, Bahamas |
502.1500 TEL | |
| Wulff Road Local Office P.O. Box N 7508 Wulff Road Nassau, Bahamas |
502.1851 TEL | Henrika Humes Acting Local Office Manager Email Address: hsands@nib-bahamas.com |
| Wulff Road Compliance (Inspectorate) Department |
502.1538 TEL 396.1926 TEL |
Keva Johnson Executive Officer Email Address: KJohnson@nib-bahamas.com Sharhan Taylor Executive Officer Email Address: STaylor@nib-bahamas.com |
| Fox Hill Local Office P.O. Box N-7508 Bernard & Fox Hill Roads Nassau, Bahamas |
502.7612 TEL | Kushanna Kemp Local Office Manager Email Address: kushannakemp@nib-bahamas.com |
| Carmichael Road Local Office P.O. Box N 7508 Carmichael Road Nassau, Bahamas |
502.1774 TEL | Denise Adderley Local Officer Manager Email Address: denise.adderley@nib-bahamas.co |
| Office | Phone Number | Contact Person |
|---|---|---|
| ABACO Marsh Harbour, Abaco |
502.1500 / 225.5642 TEL 397.8178 VIBE LINE |
Coline Reckley Assistant Manager Email Address coliner@nib-bahamas.com |
| ACKLINS Spring Point, Acklins |
344.3140 TEL |
Jacqueline Simms Officer-In-Charge Email Address jacquelinesimms@nib-bahamas.com |
| ANDROS: | ||
| NICHOLL's TOWN Nicholl's Town, Andros |
396-1911 TEL | Winsome Miller Local Office Manager Email Address wmiller@nib-bahamas.com |
| FRESH CREEK Fresh Creek, Andros |
396-1911 TEL |
Winsome Miller Local Office Manager Email Address wmiller@nib-bahamas.com |
| KEMP'S BAY Kemp's Bay, Andros |
397.7186 TEL 369.4714 TEL |
Lucinda Petsch Office Manager Email Address lucinda.petsch@nib-bahamas.com |
| MANGROVE CAY Mangrove Cay, Andros |
397.7186 TEL 369.0029 TEL |
Lucinda Petsch Office Manager Email Address: lucinda.petsch@nib-bahamas.com |
| BIMINI Bailey Town, Bimini |
397.8175 TEL |
Ghion Roache Local Office Manager Email Address groache@nib-bahamas.com |
| CROOKED ISLAND: | ||
| CROOKED ISLAND Colonel Hill, Crooked Island |
397-7161 TEL |
Beverly Pinder Person-in-Charge Email Address beverley.pinder@nib-bahamas.com |
| BERRY ISLANDS: | ||
| BERRY ISLANDS Bullock's Harbour, Berry Island |
397-3512 TEL | Michell Gardiner Assistant Manager Email Address mgardiner@nib-bahamas.com |
| CAT ISLAND: | ||
| CAT ISLAND Smith's Bay, Cat Island |
397-8161 TEL |
Robert Ashe Local Office Manager Email Address rashe@nib-bahamas.com |
| MAYAGUANA: | ||
| MAYAGUANA Abraham's Bay, Mayaguana |
396-1982 TEL 225.2694 VIBE LINE |
Shantell Collie Local Office Manager Email Address shantellC@nib-bahamas.com |
| ELEUTHERA: | ||
| HARBOUR ISLAND Harbour Island, Eleuthera |
333.2132 / 333.2077 | April Cartwright-Miller Local Office Manager Email Address acartwright@nib-bahamas.com |
| SPANISH WELLS Spanish Wells, Eleuthera |
333.4832 / 333.4074 TEL 333.4617 FAX |
April Cartwright-Miller Local Office Manager Email Address acartwright@nib-bahamas.com |
| NORTH ELEUTHERA North Eleuthera, Eleuthera |
335.1373 TEL |
April Cartwright-Miller Local Office Manager Email Address acartwright@nib-bahamas.com |
| ROCK SOUND Rock Sound, Eleuthera |
334.2199 / 333.2246 | Cassandra Knowles Local Office Manager Email Address cassandraknowles@nib-bahamas.com |
| GOVERNOR'S HARBOUR Governor's Harbour, Eleuthera |
332.2132 TEL |
Cassandra Knowles Local Office Manager Email Address cassandraknowles@nib-bahamas.com |
| EXUMA: | ||
| EXUMA EX-29042 George Town, Exuma |
336.2531 TEL |
Camille Marshall-Moss Assistant Manager Email Address camille.marshall@nib-bahamas.com |
| GRAND BAHAMA: | ||
| FREEPORT Freeport, Grand Bahama |
352.7222-4 TEL |
Sheryl Rahming Senior Manager Email Address SRahming@nib-bahamas.com |
| EIGHT MILE ROCK Eight Mile Rock, Grand Bahama |
348-1014/348-1019 TEL | Sheryl Rahming Senior Manager Email Address SRahming@nib-bahamas.com |
| West End West End, Grand Bahama |
346-6033 TEL | Sheryl Rahming Senior Manager Email Address SRahming@nib-bahamas.com |
| INAGUA: | ||
| INAGUA Matthew Town, Inagua |
396-1982 TEL 225.9767 VIBE LINE |
Shantell Collie Local Office Manager Email Address shantellC@nib-bahamas.com |
| LONG ISLAND: | ||
| BUNCHES Bunches, Long Island |
338.8004 TEL | Lucinda Cooper-Petsch Local Office Manager Email Address lucinda.petsch@nib-bahamas.com |
| DEADMAN'S CAY Deadman's Cay, Long Island |
337.0334 / 337.1233 / 337.1482 | Lucinda Cooper-Petsch Local Office Manager Email Address lucinda.petsch@nib-bahamas.com |
| SAN SALVADOR Bonefish Bay, San Salvador |
331.2271 TEL |
Dacia Smith Officer-In-Charge Email Address dacia.smith@nib-bahamas.com |
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