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Pension Payment Update: Resolving System Issue for Affected Customers
11/21/2024 1:58:33 PM
The National Insurance Board (NIB) wishes to inform the public, particularly our valued pensioners, ...
read more...
NIB hosts the 32nd Meeting of the Heads of CARICOM Social Security Organization
10/28/2024 3:39:27 PM
The National Insurance Board is the proud host of the 32nd Meeting Of The Heads Of CARICOM Social Se...
read more...
NIB Provisions and Procedures for Pension Beneficiaries Care Facility Transition
10/28/2024 3:34:37 PM
The National Insurance Board (NIB) is issuing this statement to clarify the provisions and procedure...
read more...
NIB Hosts 32nd Annual Heads of CARICOM Meeting
10/23/2024 5:43:24 PM
The National Insurance Board (NIB) is set to host the 32nd Heads of CARICOM Social Security Organiza...
read more...
Temporary Office Closures New Providence Local Offices
10/23/2024 4:48:00 PM
The National insurance Board wishes to advise the public that the New Providence Local Offices will ...
read more...
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NIB Urges Employers to File C10 Contribution Statements For Quick Benefit Payments
4/15/2020 3:18:51 PM
The National Insurance Board (NIB) is appealing to employers who have not recently filed their contributions statements (C10s) and have laid off staff to file the C10s as soon as possible so that the Unemployment Benefit (UEB) can be paid quickly. For the last year, NIB has stepped up its enforcement efforts to ensure that employers file their contribution statements and make their NIB payments. At this point, the most important issue is for NIB to have the C10 statements so that insurable wages can be calculated and credited to the employees’ accounts.
To date, NIB was able to quickly process over 12,000 Unemployment Benefit (UEB) applications related to COVID-19. However, there are another 2,000 claims in process which have been stalled because of the lack of C10 information. Without the C10 forms which contain the wage information, NIB cannot accurately determine a person’s insurable wage which is used to calculate the unemployment benefit. These claims may also be deemed ineligible by NIB’s claims system as the person may not have sufficient contributions to meet the requirements without the additional months of C10 data added.
NIB is urging all employers who are not up to date with their C10 statements to file them immediately using the MS Excel C10 spreadsheet found on NIB’s website (see Library Tab). This process allows the MS Excel C10s to be uploaded to NIB’s system quickly versus being manually keyed in when paper, handwritten or scanned C10 forms are submitted. Employers, who are able to do so, are encouraged to register with the Employer Self Service portal, via
ESS@nib-bahamas.com
. The ESS portal allows C10s forms to be automatically uploaded to the system and immediately credited to their employees’ accounts allowing for faster processing and payment of UEB claims.
NIB has implemented an innovative work around process for employers with 20 or more employees to pay UEB to their employees quickly. Employers interested in this solution should make contact with the Director at
director@nib-bahamas.com
or the Financial Controller at
Sgill@nib-bahamas.com
so that NIB can use this alternative process to pay UEB to affected employees.
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Pension Payment Update: Resolving System Issue for Affected Customers
11/21/2024 1:58:33 PM
The National Insurance Board (NIB) wishes to inform the public, particularly our valued pensioners, that due to an unexpected issue with our insurance management system, there has been a delay in the processing of pension payouts affecting approximately 1% of pensioners, or 400 individuals.
NIB hosts the 32nd Meeting of the Heads of CARICOM Social Security Organization
10/28/2024 3:39:27 PM
The National Insurance Board is the proud host of the 32nd Meeting Of The Heads Of CARICOM Social Security Organizations, here in Nassau, Bahamas. The meeting runs from Monday, October 28, 2024 - Friday, November 1, 2024 at the Convention Center, Baha Mar Resort.
NIB Provisions and Procedures for Pension Beneficiaries Care Facility Transition
10/28/2024 3:34:37 PM
The National Insurance Board (NIB) is issuing this statement to clarify the provisions and procedures affecting pension beneficiaries who transition into care facilities.
NIB Hosts 32nd Annual Heads of CARICOM Meeting
10/23/2024 5:43:24 PM
The National Insurance Board (NIB) is set to host the 32nd Heads of CARICOM Social Security Organizations Meeting from October 28 to November 1, 2024, in Nassau, Bahamas.
Temporary Office Closures New Providence Local Offices
10/23/2024 4:48:00 PM
The National insurance Board wishes to advise the public that the New Providence Local Offices will be closed at 2:00pm Friday, November 25th 2024. New Providence Local Offices will resume operations on Monday October 28, 2024 at 9:00am as usual.
Customer Service Day - October 7, 2024
10/11/2024 11:01:53 AM
On October 7th, the National Insurance Board marked its 50th Anniversary. This Golden Jubilee coincided with our annual Customer Appreciation Day, which is dedicated to expressing gratitude to our valued customers through hospitality and service. Across The Bahamas, each Local Office invited customers to join the celebrations, where they enjoyed treats and giveaways.
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