News

NIB apologizes to customers

Direct Deposit payment available for all short term benefits.

The National Insurance Board is pleased to announce several new changes arising from the completion of Phase II of its new Insurance Administration System.

Services will be carried out manually between March 10 and March 30, resulting in some delays.

We're Modernizing our system to better serve you.

The National Insurance Board remains committed to continuous improvement of service delivery, and to meeting – indeed, exceeding – customers' expectations. In this regard, the public is advised that on Friday, November 6 and Saturday, November 7, NIB will extend its hours of operations at its Jumbey Village Local Office, located in the Clifford Darling Complex on Blue Hill Road. Persons who recently claimed and qualified for Unemployment Benefit, including those recently laid off from Bahamar, are encouraged to take advantage of these extended hours to collect their Unemployment Benefit payments. The extended hours of operation are 5 p.m. to 8 p.m. this evening, and 9 a.m. to 2 p.m. tomorrow.