System Offline March 10, 2016

System Offline March 10, 2016

We’re Modernizing our service to better serve you. While NIB is enhancing its services, our system will be offline for a period of two weeks, starting March 10. During this time, you will continue to receive existing benefits.

Our new Insurance Administration System means:

  1. Faster Service
  2. Access to direct deposits
  3. Shorter wait times
  4. Easier to submit claims

During this transition, most of our services will be carried out manually between March 10 and March 30, resulting in some delays. However, you will continue to receive benefits and assistance payments during this time. For all new NIB customers, please ensure that registration is completed before March 10th, as no new  registrants will be  processed during the transition period (March 10-14, 2016).

We apologize for any inconvenience caused. We are here to help and answer questions. To find out more information contact us at: enhancements@nib-bahamas.com.

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